Help Center
Find an answer. Get back to your research.
Setup, subscriptions, favorites, notifications, and common fixes.
Getting started
Learn the main workflow.
Option Lens is a mobile research app. It does not connect to your broker or place an order.
Download Option Lens from the App Store or Google Play. Open the app and create an account with email, Apple, or Google. If you use email, follow the verification link before signing in.
Easy Mode emphasizes plain opening and closing actions plus the essential contract details. Full Mode shows the score, Greeks, volatility, and deeper setup analysis. You can switch modes in Settings.
The 0–100 score combines four strategy-aware areas: volatility, execution, premium or debit efficiency, and strategy mechanics. Open the score context to see the reasons behind the ranking. A higher score is research context, not a prediction or recommendation.
Calls, puts, strangles, iron condors, calendars, and long straddles. Strategy filters separate the different structures so you can compare like with like.
Save a setup and choose a contract quantity. Favorites show the entry premium, estimated entry and current contract-dollar value, open P/L, days held, and exit attention. Values are estimates—verify current prices with your broker.
The app compares other available setups with the same symbol, strategy, and quantity. A roll review shows the estimated close P/L and roll cash flow, then updates the tracked favorite and its history. It does not close or open a brokerage position for you.
Plans and billing
Manage access through your app store.
Subscription prices are localized and shown by Apple or Google before you purchase.
You can browse the available results and save one favorite. The two highest-ranked setups are reserved for Premium.
Premium reveals the two highest-ranked setups, unlocks their full context, and removes the one-favorite limit.
Open Settings in Option Lens and use Restore Purchases. Make sure you are signed into the same Apple ID or Google account used for the purchase. If access still does not appear, sign out and back in, then contact support with your store receipt.
Subscriptions are managed by Apple or Google. Cancel from your device’s subscription settings. Premium remains available until the end of the current billing period.
Apple and Google process purchases and refund requests. Use the store where you subscribed to request a refund under its current policy.
Troubleshooting
Common fixes.
Keep the app updated before investigating a recurring issue.
Check your connection, close and reopen the app, and try again. Market data may also be delayed or temporarily unavailable. If the issue persists, contact us with your device, OS version, and the time it happened.
Confirm notifications are allowed in both your device settings and Option Lens settings. Alerts relate to saved favorites and market-hours monitoring; they are not guaranteed to arrive immediately or for every market change.
For email accounts, confirm that your address was verified and try resetting your password. For Apple or Google, make sure you choose the same sign-in method you used when creating the account.
Update Option Lens from your app store, restart the device, and try again. If the problem continues, contact us with your device model, OS version, app version, and the steps that trigger the issue.